Friday, March 29, 2013

Can customers be bad? 2

Now this is funny! As soon as we become customers to someone, we completely forget all our complaints, woes and bad experiences. We immediately start behaving exactly like those customers of ours who we curse after every phone call or visit, with our "vendors" ! How weird is that?

Someone needs to change the motion of wheel here and break this cycle. 


The company where I started my career, I was taught to consider a supplier as a partner, because without him (whoever it is) we can't function.

A while back I walked out of meeting with a prospective client because he kept me waiting for 45 mins at a coffee shop. Later on, he sent me a mail saying "this kind of a behavior I don't accept from a VENDOR".

Would I work with such people ever? No. Simply because if he is like this Now, I am sure he is going to make my life miserable once we start our business.

1 comment:

Dennis Gibson said...

As much as possible do your best to maintain your customers and to do that, you need to have communicate and build relation with them through the help of social media platform such as Facebook or Twitter.